Motherboard: Gigabyte B550 AUROS Elite (AM4)Ĭooler: Wraith Prism LED (stock - came with CPU) If anyone could help me out, I would really appreciate it because I am totally stumped. What's crazy is there are several people with this same issue (postings through Reddit, Toms Hardware, etc), but there aren't any solutions. I have tried rebooting my PC, updating the drivers (already updated to the latest), uninstalling and reinstalling the drivers/software, and plugging the fan into the other USB port, but nothing has worked. I get "Plug in your CM device to get started" from Cooler Master's software and Device Manager has a listing with a yellow exclamation mark titled "Unknown USB Device (Device Description Request Failed)" under the 'Universal Serial Bus controllers' section. However, when I hook up the USB cable from the fan to the USB port, it doesn't work. I 150% want to use it through the Cooler Master software using the USB cable because RGB Fusion is extremely limited in my opinion. Disregarding the fan cable, there are two cables that it came with an RBG cable, which allows me to control it through my mobo hub (Gigabyte - RGB Fusion 2.0), and a USB cable, which lets me to control it through the Cooler Master software. I have an AMD Ryzen 3700x that is defaulted to a rainbow color scheme, but I want to change it to orange and black to match my build. Hey everyone! I just finished building my first PC (so excited, woo), but I have run into a problem with the RGB on my CPU cooler. Pick, Assemble and Install: Video Guide.No intentionally harmful, misleading or joke advice.No excessive posting (more than one submission in 24 hours).No selling, trading or requests for valuation.No self-promotion, advertising, begging, or surveys.No submissions about memes, jokes, meta, or hypothetical / dream builds.No titles that are all-caps, clickbait, PSAs, pro-tips or contain emoji. No submissions about retailer or customer service experiences.No submissions about sales, deals or unauthorized giveaways.No submissions about hardware news, rumors, or reviews.Please keep in mind that we are here to help you build a computer, not to build it for you. Submit Build Help/Ready post Submit Troubleshooting post Submit other post New Here? BuildAPC Beginner's Guide Live Chat on Discord Daily Simple Questions threads
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